Oil Change Challenge

I do not have enough money to make that repair.

Really, you do not have enough money to maintain your car? I run into this statement often. This time it was a single mom with two little ones. She said, she barely had enough money for the oil change, much less any repairs.

The repair needed was a cooling system hose @ $63.00 parts and labor. I could not let a good car over heat and turn into a bigger issue. If the engine overheated, I knew she would have no money to fix that. So I gifted the repair to the client.

Then I issued a challenge to the client. I handed her a two-quart empty juice jug, it was clean…

I asked her to take any spare change she gets and drop it into the jug. I also told her not to cheat the jug. Leave the change in the jug till the next oil change. Then bring the jug to us and our morning guy would run the jug over to the Coin Star Machine during her next visit for repairs.

Well, the client came in and she was shocked when the jug was counted. She had enough money for the oil change and two other maintenance needs.

Spare change can go along way if you do not cheat the jug.

It does not take much money to maintain a car. maintenance is on going and if you ignore it, the car will break down. The national average for a basic economy car care is $.08 per mile driven. This is does not include European cars, big trucks, suv’s, 4×4’s and sports cars.

Edmunds has a great maintenance calculator that can help you find out your cars basic costs for maintenance.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Engine Ping or Rattle

Pre-Ignition or Ping, it’s a rattle sound.

Summer time is here. Summer heat will place extra load on your engine. During the hot summer months it is advised to use top-tier gasoline. (91 octane) The engine systems in modern cars today do a great job to control timing, but sometimes it will still ping. Top tier gasoline most of the time will quiet the ping or rattle sound.

The engine knock sensor pictured above was causing a nasty ping on a Nissan Pathfinder. The sensor is located under the intake manifold, not easy to change. The one on the left is the new knock sensor. The sensor on the right was still working, but not correctly due to the broken outer plastic shell.

If you hear the ping sound, do not ignore it. Something could be wrong. An engine will also ping if it is over heating. If your car is 3 years old or older, inspecting your cooling system regularly is very important. Stop in at the shop if you have a ping or rattle condition. A prolonged ping condition can damage internal engine parts.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Tune Up – Phoenix 85016

What is a Tune Up?

By todays standards, a tune up is not like a tune up in the good old days. You may remember back to a time when dad or grandpa worked on the family car in the drive way. With many trips to the auto parts store and two six packs of liquid helper the car would run again.

On a modern O.B.D. 2 car, a tune up it is very different from pre 1999 cars.

O.B.D. 2 started back in 1995, but only on some cars and light trucks. By 1999 every car and light truck on the road had O.B.D. 2 computers running the engine and transmission systems. Many government mandates reshaped how engines and transmission systems are managed. Fuel economy and emissions standards became tighter. So car makers had to make changes.

From 1980 to 1999 many american cars used O.B.D. 1 computers. The O.B.D. 1 computer was slow and prone to odd issues. Each car maker had its own system with its own set of codes and short comings.

As fast as home computers changed, the computers used in cars changed, becoming faster and more capable. Some manufactures used old school ways with new electronics and it made a mess of everything under the hood. So many hoses, wires, valves and sensors it just made your head spin.

Imports had electronic systems back in to the 70’s, but no two makes of car ran the same style of system and they changed every 2 to 3 years. Many import cars used parts that did the same things that O.B.D. 1 parts did, but no one used a uniform standard. It was a big mess until O.B.D. 2.

Back in the old days of points, plugs and wires.

Prior to electronic ignition systems, every engine used a set of points to trigger the ignition system. The points system was a mechanical on off switch for the ignition system. Every 6 months or so the parts would wear out and need replacement or a tune up. On the older cars you did not have a computer to give you a code. You had to find the fault by doing tests on all the parts that ran the engine.

Repairing the older cars required the mechanic to hook up a big engine scope to the engine. Getting good data from the engine during its operation was critical to a fast diagnosis. This was the heart of no code driveability. You had to know how every part worked and how wear effected the way the engine ran or how the transmission would respond. I do not miss the old cars, but I still have some vintage rides stop in for service.

Todays version of a tune up may consist of pulling codes and replacing some broken parts, but for the most part a modern car has nothing to tune up. A computer running a program sets the idle speed and timing to maximise fuel economy and engine performance, its pre-set, nothing to adjust. Service intervals are longer and wearing parts like spark plugs last longer.  The Distributer, distributer cap, rotor, ignition wires and coil has been replaced with an ignition coil on plug ignition systems. Todays engine bay looks simple in comparison to a 80’s car. So what is a tune up? It’s about replacing the worn parts and making the car happy.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Auto Repair 85016 Understanding Labor Hours

Hours of Labor Defined

A client asked a question about the hours billed on a repair order. Jill is the clients name and Jill’s question is simple. She does not know what the hours of labor indicates in real-time. One hour of time on a clock is 60 minuets, that is easy. Divide 60 minuets by 10.

(60 divided by 10 = 6 minuets or .1 hours of labor)

Labor time on an auto repair invoice is calculated in tenths of an hour (.1 hours = 6 minuets) Some clients never look at the hours of labor, just the total at the bottom.

The time it takes to remove, repair and replace the parts is called a labor operation. Every repair on a vehicle is calculated this way. A labor guide is used to look up the labor for a repair. Every car is different and will have different billable hours for similar tasks. A water pump R/R on a V8 rear wheel drive car is different from a V6 front wheel drive car.

Now let’s look at Jill’s invoice labor. She had an oil change @ .3 hours and a tire rotation @ .2 hours. So the labor for her visit was .5 hours (x) the shop rate = total labor billed.

Now this is how some clients get confused. Jill was at the shop for about an hour but the time on the job was .5 hours not 1.0 or a full hour.

Doing the paper work takes time and some of the time is used just waiting for the oil to drain out. The billed hours, are for the work preformed on the vehicle during the visit at the shop. Billable labor is easier to understand that your phone bill, but if you have questions about labor stop in at the shop anytime during the weekdays.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Chevy Truck Repairs, My engine runs rough.

1997 Chevrolet truck with a 4.3 engine runs rough.

The owner has maintained the truck very well, but with 300,000+ miles on the clock you would think it would be all worn out, but it’s not. This is why maintenance is critical to the long life of your car or truck. This truck looks and drives great because the owner loves his ride. The rough running condition was not setting any codes.

(This was a No Code, Driveablity Condition) 

It was not related to the ignition system or engine compression. It was caused by a faulty fuel pressure regulator on the fuel injection unit. The only way to spot an issue like this is to know fuel delivery basics.

The failure was not computer related.

Some engine parts go bad slowly over time. The client did not know that anything was wrong. The client only said it felt rough at an idle and to check it out. This little monster below is the fuel injection unit from under the intake manifold. It is hidden from sight. So when it has a leak, you do not smell it or see it, but your fuel economy will drop when it is going bad.

The client may have noticed that the engine was using more fuel, but he does not check the fuel mileage regularly. The easy way to check fuel usage is to zero out your trip meter when you fill up the gas tank. Then at the next fill up, divide the miles traveled by the fuel used to re-fill the tank. Presto, you just found out what your fuel MPG is. Now, do this at every fill up and if you notice your mileage drop over 20% suddenly, you may need repairs or lighter feet.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Full Service Gas Stations 85016

A long, long time ago… Full service gas stations?

I remember the days when you could find a full service gas station in every local neighborhood. I worked the full service island at a Chevron station near my home town high school. Just about every kid in the auto shop worked at one of the local service stations. It was crazy fun and 5 gallons of free gas every week.

The owner had a great hook, fill up before 9:00 am weekdays and you would get a 16oz hot coffee and a car wash for free. The coffee was average and the car wash was just a basic wash, but people lined up for it. It was a hook.

Today it is hard pressed to find a full service gas station any place in the country. Full service gas stations are gone, a thing of the past. Anyway who would pay extra money for a gallon of gas just to have someone pump it for you?

The gas station I worked at had dozens of regular clients stop in every day for full service fill ups. Young or old, people just did not want to get dirty. Clients liked the personal attention. Everyone liked that we checked the car at every fill up. Checking the fluids, belts and hoses, airing up the tires and washing the windows. We took care of the clients ride.

Cars today still need attention. Waiting till it goes in for service every 4 to 6 months is way too long. Many things can happen in just 30 days. If you have a 6-year-old car or older you should be checking it regularly. Once a month you need to check the under hood fluids, air up the tires, toss out the trash and maybe give it a wash.

If you are in the neighborhood, stop in and let me take a look under the hood. I charge nothing to take a look. If I find something needing attention. I can give you an estimate for the repairs. The important part is to take a look. If your ride needs repairs, it’s better to fix it before you break down on the side of the road.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Are you ready for the “Summer Heat”?

It’s March & almost summer time. It’s time to get ready for the heat!

Everything inside, outside and under the hood of your car will see extra stress because of the extreme heat in Arizona. If you haven’t noticed it yet, Phoenix is a desert climate, dusty and hot. Every summer I see many cars that are not ready to take on the Arizona heat.

If you live outside Arizona and plan on traveling through Phoenix mid summer, this applies to you too.

The cooling system is a great place to start. Inspecting everything on the engines cooling system is very important. Leaky hoses, water pumps and radiators will let the coolant level drop slowly in the cooling system. Low coolant levels can quickly turn into an over heating condition ruining your engine. Reduced air flow due to bugs, trash or faulty cooling fans can lead to over heating just as easy as low coolant levels. Engine failure can be prevented with a visit to the shop for a full inspection of the cooling system.

You need air-conditioning to keep you cool in your car. let’s check it! Is the output temperature correct, do all the controls work correctly, is your cabin air filter ready to get the job done? Do you have any leaky hoses? Let’s take a look.

Have you thought about reducing the heat to the inside of your car? If you have regular clear glass. Window tint will help cut the heat load to everything inside the car. A high quality tint will reduce the heat inside the car by rejecting the sun’s UV rays.

A summer time inspection can be included with a regular oil change service. Waiting till you are at the side of the road is too late to act. Stop in today.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013